Measurements that build trust in trade and society
Without a common understanding of measurements and units, the society will not function very well. That is why there is a need for a public authority to ensure this common understanding. The Norwegian Metrology Service is entrusted with this vital task: to ensure that you, businesses and public authorities can trust that Norwegian measurement results are sufficiently accurate.
How do we ensure trust in measurements?
The Norwegian Metrology Service works to guarantee accuracy and reliability in measurements that affect everyday life.
As a supervisory authority, we inspect measuring instruments used in grocery stores, petrol stations, the fisheries sector and other industries to ensure fair trade. We make sure that measurements meet national requirements, protecting consumers and ensuring fair competition in the market. The Norwegian Metrology Service is also a research organization, continuously developing measurement methods and maintaining national measurement standards.
Have you noticed something that seems incorrect?
It is the responsibility of the business operator to ensure that measurement results are correct. If you, as a consumer, suspect major discrepancies in a measurement, you should first contact the point of sale. If the matter is not resolved, you can contact the Norwegian Metrology Service.
How to proceed
- Contact the business where the measurement was taken.
- If the issue remains unresolved, contact the Norwegian Metrology Service via:
- Telephone: +47 64 84 84 84
- Email: postmottak@justervesenet.no
- Contact form: Fill out the form on our contact page.
All enquiries are handled confidentially, and we will respond as soon as possible.
Information for the media
Metrology is one of the pillars of a well-functioning society, and the Norwegian Metrology Service works every day to ensure accurate measurements – forming the basis for fair trade, industrial precision and technological development. Whether it concerns fuel dispensers, retail scales or time references for digital systems, reliable measurements are essential for both consumers and businesses.
Media resources:
- Press releases: Stay updated on our latest news.
- Public access: Link to eInnsyn for access to relevant decisions and documents.
- Contact:
Frequently asked questions from consumers
Consumer inquiries can provide useful information for our risk assessments of different enterprises and sectors and are followed up when necessary. During supervision, we require enterprises to correct errors and may impose fees if the requirements are not met.
A CE mark indicates that a product complies with European regulations and standards, allowing it to be sold and used in Europe. The Norwegian Metrology Service performs conformity assessment of measuring instruments covered by two EU directives.
Contact
How can we help you?
Do you have questions about our services, inspections or research? We are happy to help – please contact us.
Phone:
64 84 84 84
E-mail:
postmottak@justervesenet.no
Contact form:
Fill in our contact form, and we will respond as quickly as possible.
Go to contact form