Requirements for and supervision of electricity meters
The Norwegian Metrology Service sets requirements for and supervises electricity meters to ensure that they measure correctly. The metrological requirements are set out in the Regulation on Requirements for Electricity Meters. It is the grid company (and not the electricity supplier) that is responsible for ensuring that the meter complies with the requirements of this regulation.
The Norwegian Metrology Service only sets metrological requirements for electricity meters. Many of the requirements for electricity meters – such as how often readings must be taken, estimation if measurements are missing, and quality assurance of measurement results sent by the meter – are the responsibility of the Norwegian Water Resources and Energy Directorate (NVE). However, the Norwegian Metrology Service ensures that electricity meters in use actually measure correctly.
New meters placed on the market must undergo conformity assessment in accordance with the regulation. A conformity assessment includes a technical review of the instrument type and an inspection of the finished units. The requirements for new electricity meters in the regulation are the same as in the EU Measuring Instruments Directive.
Such conformity assessments must be carried out by an independent notified body. This body may be the Norwegian Metrology Service or another equivalent institution in the EEA. In other words, your electricity meter may not have been assessed by the Norwegian Metrology Service itself, but it has been assessed by another body with the same level of competence.
Supervision of electricity meters in use
In Norway there are also requirements for supervision of electricity meters after they are put into use. An electricity meter must be inspected by the grid company 3 years after its production year, and then after 8 years. Since the meters are installed in private homes, this is an expensive inspection, and therefore it is usually conducted as a sample inspection. This means that grid companies only check a small proportion of a group of meters of the same type. If too many of these do not comply with the requirements, the entire batch must be replaced.
The chance of being selected for such a sample inspection is quite small. For example, only 125 meters will be selected for testing from a group of 10,000 meters. Most people will therefore not notice that this supervision system exists – but it does!
Inspection in case of suspected faults
Since supervision in use is sample-based, individual meters with faults may not be detected. If you suspect that your meter is faulty, we recommend contacting your grid company. Most grid companies state in their terms that they will inspect and replace meters free of charge if the meter is faulty.